Proactive Support
24/7 monitoring by the Macroscopic Agent.
The Macroscopic Monitoring Agent (MMA) keeps a watchful eye on every system we manage, catching issues before they become problems.
Download MMABuilt for peace of mind
MMA is a lightweight background agent designed to provide best-in-class issue detection with minimal disturbance to your Mac or PC. Only the information required to identify the computer and associated issues is sent to our secure reporting servers.
MMA provides a strong early warning system, frequently providing ample opportunity to sidestep unplanned downtime — saving time, resources, and ultimately, frustration.
What MMA monitors
Hardware Health
Real-time monitoring of CPU, memory, storage, and hardware integrity.
Malware Presence Detection
Continuous background scanning for threats — without slowing your team down.
Early Warning System
Get alerted before problems become outages. We intervene proactively.
Application Status
Monitor critical apps like Lightspeed, FileMaker, and Backblaze automatically.
Backup Completion
Verify your backups are running successfully — every single day.
Minimal Footprint
Lightweight agent that monitors without interrupting your workflow.
Your privacy is protected
MMA reports only the metrics relevant to your computer's health. No personal files, browsing history, or sensitive data is ever accessed, stored or transmitted.
Download the Agent